Privacy policy
Last Updated: January 2026
1. Introduction
Aarogyam is a brand owned and operated by Creative Pixxel (“we,” “us,” or “our”). We operate this website (www.aarogyamindia.in) and all related services (collectively, the “Services”) to provide you with a curated shopping experience.
This Privacy Policy explains how we collect, use, store, and disclose your personal information in accordance with applicable Indian laws, including the Information Technology Act, 2000 and related rules.
By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described herein.
2. Personal Information We Collect
“Personal information” refers to information that identifies or can reasonably be linked to you. Sensitive Personal Data or Information (SPDI) includes financial data, passwords, or other sensitive details.
We may collect the following categories of personal information:
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Contact Information – Name, email, phone number, billing/shipping address.
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Financial Information (SPDI) – Credit/debit card numbers, bank account details, transaction information.
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Account Information – Username, password, security questions, preferences.
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Transaction Information – Items viewed, purchased, returned, or exchanged.
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Communication Information – Customer support queries, emails, chat messages.
- Device & Usage Information – IP address, browser type, device identifiers, navigation behavior.
We collect information directly from you, automatically via our website and cookies, from service providers, and from third-party partners.
3. How We Use Your Personal Information
We use your information for the following purposes:
3.1 Providing & Improving Services
- Process your orders, returns, exchanges, and payments.
- Maintain and manage your account.
- Customize your shopping experience and product recommendations.
3.2 Marketing & Promotions
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Send promotional emails, SMS, or postal communications with your consent.
- Display personalized ads through Shopify or other platforms.
- You may opt-out of marketing communications at any time via unsubscribe links or by contacting us.
3.3 Security & Fraud Prevention
- Authenticate accounts, detect fraud, prevent illegal activity, and protect public safety.
3.4 Legal Compliance
- Comply with applicable laws, respond to government or law enforcement requests, and enforce our Terms & Policies.
4. Consent for SPDI
By providing sensitive personal data (e.g., payment information), you consent to its collection, storage, and processing by Creative Pixxel for the purposes described in this Privacy Policy.
We will not share your SPDI with third parties for their own marketing purposes without your consent.
5. Disclosure of Personal Information
We may disclose personal information to:
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Service providers (Shopify, payment gateways, IT management, shipping, customer support).
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Marketing partners (for advertising, if you have opted in).
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Affiliates or corporate group companies.
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Legal authorities if required by law or to protect rights and safety.
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In connection with business transactions (e.g., merger, acquisition).
We will not sell or share personal information of individuals under 16 without explicit consent.
6. International Transfers
Your personal information may be transferred to countries outside India (e.g., via Shopify) for providing and improving the Services. By using our Services, you consent to such cross-border transfers, which may have different data protection laws.
7. Security & Retention
We implement reasonable security measures to protect your personal information, but cannot guarantee perfect security.
Retention: We retain personal information only as long as necessary for business or legal purposes, generally up to 3 years from the date of last activity. After this period, data will be securely deleted or anonymized.
8. Your Rights
Depending on applicable laws, you may have the right to:
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Access / Know – Request a copy of the personal information we hold.
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Correct – Update or correct inaccurate information.
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Delete – Request deletion of personal information, subject to legal obligations.
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Portability – Receive a copy of your information or transfer it to another entity.
- Opt-out of Marketing – Withdraw consent to marketing communications.
To exercise your rights, contact us at business@energydevices1991.in. We may verify your identity before processing requests.
9. Data Breach Notification
In the unlikely event of a data breach affecting your personal information, we will notify affected users and take reasonable steps to mitigate harm, in accordance with applicable law.
10. Children’s Privacy
Our Services are not intended for children under the age of majority. We do not knowingly collect personal information from children. Parents/guardians may contact us to request deletion of any data inadvertently collected.
11. Third-Party Links
Our Services may include links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to review their privacy policies before providing any personal information.
12. International Shipping (Optional inclusion for clarity)
For international orders, all shipping charges, duties, taxes, and customs fees are fully borne by the customer. Delivery timelines may vary based on the destination and customs clearance.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on the website with the updated “Last Updated” date, and notice may be provided as required by applicable law.
14. Contact
For questions, complaints, or to exercise your rights, contact us at:
Email: business@energydevices1991.in
Address: 1-11-242/1/B, Flat No 104, Kishan Residency, Hyderabad, TS, 500016, India