Refund policy
Returns Policy
Eligibility
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Returns are accepted within 7 days from the date of delivery.
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Items must be unused and in their original condition, with original packaging intact.
- Rusting is not covered under warranty.
Initiating a Return
To initiate a return, please contact our customer service team at business@energydevices1991.in with your order number and reason for return.
Return Authorization
Upon review and approval of your request, we will provide a return authorization along with instructions on how to return the item. Returns sent without prior approval may not be accepted.
Return Shipping
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Customers are responsible for the cost of return shipping.
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Return shipping costs will be borne by Aarogyam only in cases where the return is due to a defective or incorrect item.
- Refunds will be issued to the original payment method used during the purchase. Incase of purchase with our resellers, a copy of the original invoice of purchase is required.
Refund Policy
Processing Time
Refunds will be processed within 7 business days of receiving and inspecting the returned item.
Refund Method
Refunds will be issued to the original payment method used during the purchase. Incase of purchase with our resellers, a copy of the original invoice of purchase is required.
Partial Refunds
If an item is returned in a condition that does not meet eligibility requirements, a partial refund may be issued, subject to inspection and approval.
Payments
All payments must be made only to the company name “Creative Pixxel.”
Contact Us
If you have any questions or concerns regarding our policies, please contact our customer support team at business@energydevices1991.in.
Please expect a response within 48 working hours of raising any concern with our support team.
Acceptance of Policy
By making a purchase with Aarogyam, operated by Creative Pixxel, you agree to adhere to the terms outlined in this policy.